Welcome to Perez Bros Inc. FAQ's
Please take some time to browse our frequently asked questions. If you don't find the answer to your question or require further detail, please feel free to contact us and we will do our best to assist you.
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| Payment Questions |
Perez Bros Inc. - Payment Questions: |
| Q : | What payment methods do you accept? |
| A : | We accept cash; credit and debit bank cards from American Express, Master Card and Visa; Pacific Express cards; personalized checks from a bank conducting business on Guam; and traveler’s checks from major financial institutions. |
| Q : | Will you accept a credit card number for purchase over the phone? |
| A : | In the interest of protecting the card holder’s identity, we require proof of identification for non-cash transactions. Therefore, we do not accept credit card numbers over the phone. |
| Q : | What types of identification do you require for non-cash purchases? |
| A : | Any government issued identification with a card holder’s photograph will suffice. |
| Q : | May I use my paycheck as payment? |
| A : | No. Checks must be payable to Perez Bros., Inc. |
| Q : | I recently opened a checking account, do you accept temporary checks? |
| A : | Checks must be personalized with imprints to include your name, address and phone number. You will be asked to provide proof of identification as well |
| Q : | Do you accept off island checks? |
| A : | No. Checks must be from a bank conducting business on Guam. They must be preprinted to include your name, address and phone number. You will be asked to provide proof of identification as well. |
| Q : | What discounts do you offer? |
| A : | Senior citizens, when purchasing for their primary residence, are entitled to a discount on any purchase made. |
| Q : | May I have a delivery load placed at two or more locations? |
| A : | Product is delivered to one specific location only. |
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